
CCC Team from left to right: Deandre Smith, Matt Staniec, Krista Nugent, Bradshaw Wish, and Sarah Glose
“For the duration of the Spring Semester, I was the Account Manager for the Corporate Call Center account. In the beginning I felt pretty apprehensive about taking on such an important client of DEC’s. Namely, my nervousness came from my lack of experience in the account management track, as I have always been focused on research. Needless to say, this semester brought new challenges and expectations that I was eager to succeed at.
Corporate Call Center (CCC) wanted our team to provide them with a new branding campaign, comprised of logos, tag lines, and an overall brand identity platform. After weeks upon weeks of researching, planning, executing, re-writing, re-executing, and solidifying our vision for CCC, we presented our findings at the company’s headquarters. Looking back on this semester’s accomplishments I can confidently say that the initial anxiety I felt was unwarranted. I had an amazing team full of dedicated, sincere, creative, and enthusiastic people who made our vision come to life. Although it was nerve-racking presenting in front of the CEO and board members (in the fairly large board room at CCC) it was all worth it. Included in our presentation was: a Prezi comprising all of our artwork and creative insight, logo show boards, our final showpiece, and a CCC brochure prototype with our final logo choices applied. CCC loved our presentation, our findings, and our team’s overall demeanor. The CEO applauded our hard work and gave each of us outstanding letters of commendation. He then took us all out to a wonderful lunch, along with Dr. Marra.
My experience with DEC and CCC this semester was more than rewarding, it gave me a new found confidence in my planning skills, leadership abilities, and team communication. As much as I love the field of research I know that I can do more than I ever expected thanks to our teams triumphant campaign with CCC. I am thrilled to be coming back to DEC next semester, meeting all the new members, and continuing to improve the professional relationship between DEC and CCC.”
Corporate Call Center Account Manager
-Sarah Glose

Out of her comfort zone and in control!
CCC Team from left to right: Deandre Smith, Matt Staniec, Krista Nugent, Bradshaw Wish, and Sarah Glose
“For the duration of the Spring Semester, I was the Account Manager for the Corporate Call Center account. In the beginning I felt pretty apprehensive about taking on such an important client of DEC’s. Namely, my nervousness came from my lack of experience in the account management track, as I have always been focused on research. Needless to say, this semester brought new challenges and expectations that I was eager to succeed at.
Corporate Call Center (CCC) wanted our team to provide them with a new branding campaign, comprised of logos, tag lines, and an overall brand identity platform. After weeks upon weeks of researching, planning, executing, re-writing, re-executing, and solidifying our vision for CCC, we presented our findings at the company’s headquarters. Looking back on this semester’s accomplishments I can confidently say that the initial anxiety I felt was unwarranted. I had an amazing team full of dedicated, sincere, creative, and enthusiastic people who made our vision come to life. Although it was nerve-racking presenting in front of the CEO and board members (in the fairly large board room at CCC) it was all worth it. Included in our presentation was: a Prezi comprising all of our artwork and creative insight, logo show boards, our final showpiece, and a CCC brochure prototype with our final logo choices applied. CCC loved our presentation, our findings, and our team’s overall demeanor. The CEO applauded our hard work and gave each of us outstanding letters of commendation. He then took us all out to a wonderful lunch, along with Dr. Marra.
My experience with DEC and CCC this semester was more than rewarding, it gave me a new found confidence in my planning skills, leadership abilities, and team communication. As much as I love the field of research I know that I can do more than I ever expected thanks to our teams triumphant campaign with CCC. I am thrilled to be coming back to DEC next semester, meeting all the new members, and continuing to improve the professional relationship between DEC and CCC.”
Corporate Call Center Account Manager-Sarah Glose